Process Analyst Student - 8 Month Winter Term
Worker Sub-Type:Student (Fixed Term)
Today, BlackBerry® is a transformed company. We’re no longer about the smartphone, what we once did for smartphones is what we’re now doing for Enterprise of Things (EoT) – envisioning, enabling and securing new forms of communication that are connecting the business world in extraordinary new ways. We have the most complete and advanced end-to-end solutions to enable EoT, and our ideas lead the way in the hottest markets like cybersecurity, SaaS, neural networks and autonomous vehicles.
Today our software is trusted by the world’s most important organizations, including all of the G7, 16 of the G20, NATO, financial firms, healthcare providers and educational institutions. BlackBerry technology is further embedded in millions of ‘things.’ You can find BlackBerry in smart watches, medical devices, cars, trains, robots, smart meters, TV broadcast equipment, wind turbines, hydroelectric plants, pilot training simulators, mail-sorting machines and, of course, tablets and smartphones just to name a few.
As a student at BlackBerry, you will be an important part of our culture and integral in the success of our business. BlackBerry provides you the opportunity to be amazing! We offer a dynamic work environment where you are encouraged to achieve your highest potential and the opportunity to extend your work term is a distinct possibility.
As a student at BlackBerry, you will be an important part of our culture and integral in the success of our business. BlackBerry provides you the opportunity to be amazing! We offer a dynamic work environment where you are encouraged to achieve your highest potential and the opportunity to extend your work term is a distinct possibility. Working as an Process Analyst Student, you will be involved in the Change Management Process which evaluates changes scheduled to occur in the environment and validate that they meet all of our requirements. You will work on a variety of ITIL processes while being predominantly focused on Change Management. This includes Problem Management, Service Management, Compliance, and reporting in addition to Change Management. You will be provided with the unique opportunity to gain experience with an industry leader.
Location: Waterloo, ON
Length of Term: 8 Months
What you will do
Responsibilities include the design, implementation, maintenance and support of back-end software solutions in Service Engineering and Operations.
Who we are looking for
Currently pursuing a degree or diploma in the field of Computer Science, Computer Engineering, Software Engineering, Business Administration or a related post-secondary program
Experience performing detail oriented work on a timeline
Working with customers to help them resolve issues
Proven analytical and problem-solving skills
Resourceful self-starter who can collaborate
Above and beyond
Tools: Excel, Power Point, QlikView, Grafana
Systems: GIT, MSSQL\MySQL, VMware, Linux, JIRA
Active Directory \ Access Management
Python • Front end wizardry - HTML, CSS, and any other relevant "web 2.0 skills” (Bootstrap, AJAX, etc.)
Exposure to software design, client-server, and multi-threaded concepts are additional assets
Student Life at Blackberry
- Growth Mindset: employees have access to skills training and professional development courses, mentorship programs as well as unlimited access to our on-demand learning platform.
- Commitment to Wellness: employees have access to events that support physical, mental and financial wellness. We host wellness sessions, fitness courses, discounts to local gyms and offer a 24/7 Employee Assistant Program (EAP).
- Highly collaborative teams and a supportive workplace environment, with organization-wide events and a student social committee.
- Employee Perks: we have snack and beverage programs at all locations. Students also have access to discounts for local stores, transportation, restaurants and activities.
See more about the student program at BlackBerry over on our Instagram @BlackBerryStudentLife
Scheduled Weekly Hours:40